Digital Branch
Omni-Channel Branch Experience
VeriBranch enhances the branch experience through secure & seamless omnichannel flows such as mobile transaction approvals and corporate matrix syncs with digital channels. UX-Driven and secure through placing the customer at the core.
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Teller / Seller Services, Inquiries, Transactions, Services, New Accounts, Loan...
Core Capabilities
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Entirely digital customer experience through self-service and assisted terminals: kiosks, digital touchscreen walls and virtual meet & greeters
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New physical branch layouts to provide great in-person branch experience
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Self-service banking zone, assisted-service zone, cash & cheque zone to give customers an enhanced banking experience
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Consolidated user interface for all banking functionalities, one application through unified front end
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Where customers can start a transaction by using digital channels and then pick up their request face-to-face in the branch
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Tellers as sellers, freeing up branch employees to focus on sales and educating customers on innovative self-services
Unlock the Advantages
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For Banks
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Transforming the way a bank branch operates, improving branch effectiveness, boosting sales
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Providing and promoting more sophisticated and convenient self-service channels for day-to-day banking transactions
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Moving from a transaction-oriented to a customer-oriented bank
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Using the value of the physical space to engage with customers and build relationships
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Reducing operational mistakes by implementing the rules behind the screens with the help of a rule engine
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Increasing employee facing – customer facing onboarding efficiency
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Cost-savings on signature and transaction verification for authenticated transactions
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Reducing the cost of transactions by migrating away from tellers to self-service digital channels
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Reducing the time spent waiting in the lines for service by offering self-service terminal
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For Customers
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Optimal digital banking journey within a physical bank branch experience
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More convenient, personalized and engaging banking experience
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Unified Omni-Channel experience, being able to move seamlessly from one channel to another throughout a transaction
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Quick and efficient banking and no need to wait in lines
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Ability to carry out banking transactions while having a cup of coffee at the branch
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Interacting with tellers in a friendly environment instead of talking to them behind the glass cabins
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Request a live demo
All VeriBranch Modules
Success stories
Blog
Transform Bank Branches: Empower Tellers as Advisors with Data and Tech...
Interview (part 2) with Dean Gagne, Chief Disruption Officer at Innovation...
Interview (part 1) with Dean Gagne, Chief Disruption Officer at Innovation...