Omni Channel Presence & Responsive Design: The New Customer Experience
In today's mobile, multi-screen world having an omni-channel presence and building the customer experience on a solid responsive design is a must for customer satisfaction.
Banks and financial institutions best serve their customers by providing a certain quality of services that exclusively combine to meet a full realm of inter-related needs. Omni-channel banking takes this concept to the next level and uses today's technology to provide the on-line solution for integrated needs. Veripark's state of the technology 'VeriBranch' is the premiere banking platform that streamlines efficiency and quality into one seamless all-inclusive package. VeriBranch applies the most customer friendly platform to the most current IT-technology, providing immediate interchangeable access to one omni-channel utility. Whether its On-line banking, Mobile banking or Customized support, Veribranch provides an interactive experience adapting to what best serves the customer at any given moment of time. The platform is optimized for omni channel customers and provides support based on responsive design which creates a seamless experience between different screens such as web, tablet or mobile. The customer experience remains the same due to responsive design principles even though different browsers and screens can be used and all updates can be done seamlessly across different platforms
For more information: http://www.veripark.com/en/product/direct-banking-veribranch/overview